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LINK Education
The LINK program is teeming with real-world, successful initiatives from home care and hospice providers and covers the timeliest and most topical industry issues. You'll also hear “out of the box” perspectives from innovation experts and thought leaders with an eye towards what's on the horizon. By addressing your must-do list of today and developing the foundation for a successful future LINK covers the full scope of your business needs.
 2013 Program
Tuesday, June 4
12:15 – 12:45 pm
Speed Meeting Selection
(Partners Only) 1:00 – 2:00 pm
Opening Keynote
What if everything you know about creating a culture of innovation is wrong? What if the way you are measuring innovation is choking it? It's time to innovate the way you innovate. Most innovation efforts fail because they are based on outdated approaches built on faulty beliefs. Efficient and repeatable innovation requires unconventional thinking. It must challenge the “more ideas is a good idea” philosophy. It must question the validity of “thinking outside the box.” It must move beyond ad hoc innovation to a sustainable capability.
Stephen Shapiro, one of America's foremost innovation advisers, will answer questions like:
2:15 – 4:30 pm
Applying LEAN thinking to your organization is one way to engage employees in solving problems and delivering better and more efficient care. LEAN has enabled organizations to achieve reduced average length of stay, dramatic increases in customer satisfaction scores, lower staff turnover, and other significant and measurable results.
This special two-part session is for leaders who want to find a practical way to implement LEAN thinking. You will learn how to identify and select a problem, define a project scope, and create an understanding of what's occurring in the value stream. You will also learn how to develop a shared vision on improving care, and how to work together to make that vision a reality.
This session will be delivered by the authors of Perfecting Patient Journeys, a guide for leaders of healthcare organizations who want to implement LEAN thinking. Over the past eight years, the authors have helped healthcare organizations learn how to make real and sustainable change using the value-stream improvement method, and develop an adaptive, problem-solving culture with stunning results.
2:15 – 4:30 pm
Thought Leader Sessions
2:15 – 3:15 pm
The need to care for aging boomers, cut costs, manage chronic disease and deliver on consumer demands for convenience and transparency are merging with increasingly powerful, portable — and inexpensive — technology. Hear from five entrepreneurs who are developing the products that could redefine how healthcare is delivered.
By 2016, Fee for Service could represent less than half of the payments for healthcare services, replaced by pay for performance, shared risk, bundling and various levels of capitation. Get a forecast on the future of payment reform, including how and when post acute providers will be paid on a risk basis. You'll learn what it takes to accept risk, what you need to measure, and how risk will forever change the way agencies do business.
3:30 – 4:30 pm
Physician leaders of integrated delivery systems will join medical groups to discuss the impact of reform on home care. You'll get the insights needed to develop transformative physician strategies, improve your operational capabilities and cement your market position as a best-in-class care provider.
Seen as a way to improve efficiency and reduce costs, the role of managed care organizations is rapidly expanding in healthcare delivery. How will this affect home care in the short- and long-term? Hear from organizations who are developing partnerships with managed care and how you can successfully work with managed care.
4:45 – 6:00 pm
Speed Meetings
6:15 – 7:30 pm
Opening Reception
Top
Wednesday, June 5
7:00 – 8:00 am
Breakfast
8:30 am – 12:10 pm
Strategic Supplier Consultations (With Suppliers of Your Choice)
12:15 – 1:15 pm
Spirit of Innovation Award Luncheon
1:30 – 2:00 pm
Innovation Case Studies
Androscoggin Home Care & Hospice has developed M.O.D.E.L. Care, a unique operational system design that propels change in culture, clinical practice, support services and partner relationships in a highly reliable way. The impact has been dramatic — consistent improvement in outcomes, patient satisfaction, internal audits and reduced canceled visits.
By combining daily patient contact with historical clinical and demographic information, this provider has been able to appropriately deploy interventions for its chronically ill patients. Using a disease acuity score, important changes are highlighted so that clinicians can act promptly, saving the cost of unnecessary visits and reducing re-hospitalizations.
VNS at St. Francis' Patient Health Coaching Program combines certified Health Coach RNs with telehealth monitoring and kiosks throughout the service area, dramatically reducing re-hospitalization rates for high risk patients. The program's success has increased exposure to potential clients and led to a key ACO relationship, establishing a new payer in the VNS system.
2:15 – 2:45 pm
Innovation Case Studies
Sutter Care at Home's Integrated Care Management (ICM) is a patient-centered, evidence-based care delivery model with care coordinated across providers, settings, and time. By developing this standardized ICM system based on best practices, Sutter has changed both provider and patient behavior to reduce hospitalization rates, 30-day readmissions, and emergent care utilization; and improve HHCAHPS measures and employee engagement.
Providing real time information and progress reports to geographically distant loved ones is a great challenge for hospice providers. Hospice of Michigan's HOM Cares mobile app provides families with daily updates, and fosters interaction among family members and HOM, enabling them to stay in touch and have access to real-time information anytime, anywhere.
Developed originally as a means to support residents in Bethesda's long term care communities, Bethesda's Home Health Geriatric Care Management program has become so effective it has been expanded to support seniors in other community-based settings. In addition to providing a vital service for seniors, Bethesda helps these communities retain their residents and improve census, resulting in dramatic financial improvements.
3:00 – 5:40 pm
Strategic Supplier Consultations (With Suppliers of Your Choice)
6:00 – 7:30 pm
Welcome Reception
Top
Thursday, June 6
7:00 – 8:00 am
Breakfast
7:00 – 8:00 am
Breakfast Roundtables (Invitation Only)
Participate in these highly focused, facilitated conversations about key business topics:
8:30 am – 1:10 pm
Strategic Supplier Consultations (With Suppliers of Your Choice)
1:15 – 2:15 pm
Grab & Go Lunch
Top
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Attendee ResourcesEducation Presentations
2013 LINK SuppliersSupplier Resources
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